Long story short I found a lump and needed to get it removed which if you have never been it's pretty fucken scary. Luckily for me I was referred to Dr Cortesi, her scheduler Melissa called me and worked with me to get an appointment asap that worked with my schedule . Everything from start to finish as smooth and I never had to play phone tag to get results or questions answered. Fyi I am cancer free and my surgery left a small scar