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  • Well....we are here now and so far it's been a big pain. We arrived really early this morning from Arizona. We stood in line for about 45 min or so with maybe 10-15 other people. It literally took FOREVER to check in and the desk staff seemed to have no sense of urgency, although very kind and polite, VERY SLOW! We finally arrived in our room and I was going to take a quick shower and to find the shower handles were dismantled and parts laying all over the bathroom. We called the front desk and were moved to a new room. We arrived in the 2nd room and I went to brush my teeth and the sink leaked all over the floor. We called the front desk again and they moved us to yet another room. We got in the 3rd room and realized my wife left her flat iron for her hair in the previous room (our fault). We kindly asked for someone to open it and it took around an hour or hour and a half to get someone to come up and open the door after I had to call 2 more times. When they did come, they wouldn't open the door without seeing my wife and her ID. Apparently there is a huge problem with guests stealing other peoples flat irons at Mandalay Bay. So I now had to wake my wife up bc we had already been waiting for over an hour. We went to put some bottles of water that we had into the fridge in the now 3rd room and found the fridge is packed full with no room for anything else and this fridge happens to be broken. But we were to tired and frustrated to even deal with it. So, our first 3 hours and 3 rooms here haven't been very good. The staff is very nice so far and they did comp our resort fee but it's been a pain so far. Hopefully it gets better. I will update the review depending on what happens the next 3 days.
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