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  • I do frequent Kohls Department Stores quite frequently and recently applied for a charge card, which comes with many benefits. The bf had forgotten to pack his socks for this trip so we went in as I had some Kohls cash and a 30% coupon. This was a typical store, which was fine. The reason for the negative review was due to having to deal with a rude cashier at this location for the first time in all the years I have been shopping. Liz was her name and her name tag indicated she had been there for 5 years. There was no one behind us so we were unsure what the rush was. I asked her if the amount had to be on the charge card or if it could be on my debit card. She looked irritated and told me to swipe my charge card, my question did not receive the expected explanation. She then totaled everything out before I could pull out my Kohls cares card. I mean, every dollar counts toward my next reward. She did not apologize, just said, "Well next time", stuck the receipt in the bag without asking if I preferred to hold onto it (which I usually do hold onto receipts) then walked away. She then came back a few seconds later, so it was not like she had to go run to the restroom or go on break. The behavior was uncalled for. I have never met this type of rudeness from an employee at any Kohls locations before. The employees are usually helpful and friendly, even the managers are great at keeping everything running smoothly, especially when it comes to long lines during the holidays. Someone with this type of personality needs to go stock items in the back of the warehouse where there is no customer interaction. We will not be returning to this location again. I read another recent review regarding similar rudeness from a different employee, must be common practice at this location.
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