The first time i took my lap top to this business i had a virus and it took them one day and under $100 to get it fixed, that was about a year ago. The second time my lap top would boot but my screen would stay black. He ran a diagnostic and everything it suggested he tried but it just would not come on. When i picked it up and paid the $25 for the diagnostic he told me about a fix i could try at home and i had about a 50/50 chance it would work. He told me he wouldn't do it because it was a fire hazard and not a "recommended" fix by any professional. He told me to wrap my lap top in heavy towels, turn it on and let it run. Something about a faulty chip and heating up the computer might fix the problem. So i tried it and just after an hour the computer worked! I will always take my computer to this business!