Dr. Chris Campana and Lexie are great!!!! They were super nice, took their time to explain everything. Dr. Campana answered questions that my previous eye doctors just skipped over and rushed me out. Instead he took his time and explained everything. Lexie was also great, unlike the other staff member she explained their fee schedule and asked if they could waive the fitting fee since my contacts stayed exactly the same. Turns out the answer from her boss was no but at least she tried.
The other staff member just started handing me forms and saying...sign this. Then she said I need to know how we are going to check the health of your eyes? Would I like to have blurry vision for 4 hours (dilation) or give them another $44 dollar? She didn't event tell me what the test was for or mention that it was OPTIONAL??? When I had the audacity to ask why there was a $55 fee for the contact exam AND a $60 fee for "fitting" my contacts (they are toric, I think it is $30-40 for regular ones), I was told "well you have the right to look around for other providers so do you want the appointment or not?" I had a $10 co-pay for my insurance for my eye exam (glasses) but $125 later I had paid $25 more than when I went to the doctor next to Eyemasters (on Mall Ring Circle near Galleria Mall) without any insurance.
Lexie however, handled my pre-screening and took the time to explain everything her co-worker was unwilling to explain. Thanks Lexi and Dr. Campana for making up for your co-worker. Unfortunately, I will probably not be returning next year.
However they do price match Sam's Club for contacts and I can use my insurance credit since it isn't going toward glasses this year so I will probably order those this time.