I am writing this review because of the dishonesty the employees at the Blue Diamond/Dean Martin location. A couple of weeks ago, I took my car there for a smog check which passed and everything seemed o.k. However last week my "check engine" light came and the first service technician did not know anything and stated that he was not even licensed and only been at this location for 1 month and referred me to Garner who claimed he was the manager, who turned away and his comment was "too bad" and referred me to another establishment which was not Terrible Herbst. So contacted the Terrible Herbst near my home which has serviced my vehicle over the past 15 years and they said bring my car on down and they would take care of it, which they did and everything is fine. I was informed that the "check engine" light was due to the emissions hose was not properly place back on by a licensed experience technician at the Blue Diamond location.
Beware that the technicians at the Blue Diamond location are unqualified, inexperienced and not customer service friendly when it comes helping out customers. On top of that you have employees impersonating themselves as the manager and have technicians who are not certified or knowledgeable. This is not the way to do business.