This place was recommended to me by the designer store where I bought my dress. After wearing it ONE time to a wedding and unfortunately staining it, I called the store and asked what dry cleaner they recommend and they spoke nothing by highly of Dove so I felt secure in bringing them my dress. However, upon picking it up, I could hardly recognize the garment they returned to me. The stain was gone but the garment was truly worn and the stitching on the lining is coming apart in 3 places. I have not owned the dress for even a month at this point and it has fuzz and is coming apart. It no longer sits the way it is meant to either.
If you cherish your clothes, avoid this place at all costs. I will be writing an angry letter to the store that sold me my dress as well. After the amount I paid for this garment, I expect a recommendation to a cleaner that actually knows what they are doing. Not a hole in the wall that can't even be bothered to call me to notify me that my garment is ready.