Cowboy has a good concept and they just opened so I should likely forgive them for failing to execute on that concept. However, due to the owner having experience with two other local restaurants to my knowledge, I'm reluctant to give a pass. Let me start by saying the food was awesome. My wife had the rotisserie chicken tacos with street corn salad and black bean soup. I had the brisket tacos with fries and collards. Everything was cooked well and had great flavor. The black bean soup was awesome. My problem comes from the ridiculously long wait to place an order. I shouldn't have to wait 25 minutes to place an order at a "fast"-casual concept at 8pm. They need another order station which can be turned on to accommodate rush hours. The employee placing the orders was ridiculously slow as well. This needs improvement. The wait for our food was probably another 15-20 minutes which is fine in a sit down restaurant but not in this concept.
Nothing fast about this fast-casual setup but the food is good. Either improve the processes or give it up for a regular dine-in experience. The food is good.