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  • I'll admit that I'm not a stickler when it comes to hotels. I'll stay pretty much anywhere as long as its clean and I feel safe. So when it comes to the Las Vegas strip it's pretty hard to not have either of those things amongst all the major resorts, therefore differentiating can be difficult for my experience. The Aria has beaten out every other place I've stayed in Vegas and given the comparative prices it should have. Had it not there would have been a problem. However, I was completely blown away by the standard of personal service we received here that I catapulted it to five stars due to an excellent combination of personality and luxury. We arrived at the Aria at about 11am local time and we headed in to drop our bags off until we could check in. Much to our surprise our room was ready and our check-in hostess was incredibly delightful. She smiled constantly, very knowledgeable and possessed the ability to have a conversation with us that was genuine and not awkward. Now take this experience and move it over the course of the entire resort and the duration of 5 days and you have the Aria. Every encounter (from the shops, restaurants, players club desk, housekeeping, etc) was fantastic and that is not an easy thing to come by these days. Kudos to their human resources staff in their hiring procedures. Now, for the facility itself, it is beautiful and laid out very well. There is a good mix of different ranges of restaurants and bars. The ambiance is phenomenal. It does not have the congested feeling of say Caesar's or the Bellagio despite having nearly the same population on the casino floor. The rooms were very nice. The technology stuff is a little over the top at first but we essentially did not touch the tablet after the first hour and did everything manually. I would have preferred a coffee maker in the room or at least a soda machine (make it expensive I don't care) on every floor so I have a caffeine option in the morning without heading downstairs. However, I sucked it up and headed to Starbucks on the Promenade in my pajamas a couple days surrounded by businessmen in suits, oh well. All in all, it was a great experience at the Aria and it is a place that I would consider staying again if I decide to stop trying new resorts every trip. They should be proud of their personnel and the atmosphere they have created there.
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