Our garage door spring broke so the cars were stuck in the garage. Called Bullfrog and even though it was already afternoon, I explained the situation and they were able to get the technicians out later in the day. The technicians arrived, went right to work and they removed and replaced the door spring in about 15 minutes. The price was very reasonable. It was on the low end of what I had read in online sites to expect. Very happy customer here. I see why Bullfrog has so many 5 star reviews.