Westgate, I hate you!
Wish I felt better after writing that but alas, I don't.
I had purchased a 2 night package for Planet Hollywood. For $200 we were going to get $50 of chips and 2 nights. We had to attend a 90 minute presentation. Fine, I can do that for a nice weekend room at the PH.
When my plans fell through I was told I wasn't going to get my money back (I knew that) and that I had until April 2011 to use the hotel (1 yr from date of purchase). I made reservations in Nov for the MLK weekend in Jan.
I called to confirm my MLK plans and was told that Westgate no longer does business with PH and instead they can offer us Westgate Flamingo. 2.5 miles away from the strip? Are you kidding me? The manager quoted me that the contract says that they can change locations as they see fit. To a comparable place, one would hope! When I asked for my money back I was told that that's also a "no can do."
So I am a week from heading to Vegas and I have some interesting things that I'll be doing: staying NOWHERE near my original plans (and where our friends are staying), fighting with my credit card to dispute a transaction and paying a helluva fee to stay at another hotel.
Thank you for ruining my weekend, a$$holes.