Firstly, be aware that this is an appointment-only place! After James finished cutting my hair, I realized that I got the best hair cut I've ever got. And then it occurred to me, what if I got my best hair cut every single time I got my hair cut? I have confidence that James can provide that, so he's now my permanent hair cutter. And it's also a great feature that James exhibits phenomenal customer service! He's very friendly and very attentive. The phone number he lists on his page is his actual cell number that you can call or text on, very neat!