If I could give negative stars I would. My husband moved to NC over the summer of 2015 and started having our vehicles services here because my husband's parents were customers. We spent a quite a bit of money on three brake & rotor jobs and new tires, between my inlaws and ourselves a couple thousand dollars just in the past year. So comes the time to register the vehicles in NC now that I am living here, plates come and we can't get our NJ plate to come off the rear of ONE of the vehicles. So we take it to Summerfield so that they can use their pneumatic gun. I pick up the car and I'm charged $110. To remove ONE plate!!!!
Yes you read that correctly $110 to remove ONE license plate. I complained to the owner and he states that the plate was really stuck on there and took two hours of intense labor therefore charging me $110. I pay and I'm pissed. I get to my inlaws and I show my FIL the bill and tell him I was robbed and I feel taken advantage of as a woman customer dealing with an auto service company. He feels guilty because he referred us there in the first place and so he calls the owner who again states that the bolts were so hard to remove and yes we are good customers but he can't refund me. He will offer 15% off our next service. Really?
We will NEVER patronize your business ever again. You are a thief and take advantage of women.