My car was leaking so I decided to stop by Pepboys. There were two cashiers, a manager and someone from the auto shop working in the main shop. The auto shop seemed very busy which was surprising because it was a Thursday. I wasn't acknowledged for a good 10 minutes. By the time I finally was, the guy working did apologize to me and asked me what I needed. I asked him how much it would cost to check my car since it's leaking. He said $40 because they had to inject dye into it. I didn't know if the leaking was from my AC or something else and didn't want to pay the $40 and wait an hour so I gave liberty tire & auto a call since they're down the street and they checked it for me for free. I was told that it was just my AC. Thank goodness I didn't pay the $40! I think they could definitely improve on their customer service skills here. Also, the waiting room was not very clean and was a bit cramped.