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| - We have continued to frequent this Outback since my last review, and until last night, the food and service were commendable - no complaints. Just the way Outback should be. But something must have changed, because last night - a Saturday night - when we arrived for dinner at 7, and were seated almost immediately, things immediately started to go wrong. We had no silverware or napkins until we asked for them - and that was after we had already finished our appetizer of coconut shrimp. I had a hard time getting the server's attention to request the napkins and silverware.
Then the server forgot to bring bread until we asked for it, and she explained that they don't bring out bread now until after you've ordered. Almost ten minutes later, we still didn't have bread, so I asked her again. She brought the bread, and I cut into it right away, and it was cold to the touch. I have never in all my visits experienced cold bread at Outback. By the time I got her attention and she brought out another (warm) loaf, with apologies, our entrees had been served, and it was kind of too late.
My grilled salmon was one of the worst servings of salmon I've ever had at any restaurant - almost tough and chewy, rather than delicate and melt-in-your-mouth, as I've had it before at Outback. The baked potato was on the small side and not quite done - definitely not fluffy like they usually are. The manager never did come over to ask how things were. It was my birthday - my real birthday - and I had hoped for the same good experience we've had pretty regularly at this Outback, but now I wish we'd gone somewhere else.
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