If the food is good, I care less about the service...I'm not here to make friends and the last thing I wanna do is upset an employee and get something unexpected in my broth! Some folks are just a little rough around the edges. ;)
Unfortunately, the pho here is only decent and nothing to holler about. My biggest gripe is the inconsistency of the broth...my first time here it was very flavorful (which brought me back), but the other day it was only average. Most folks will enjoy it, regardless. My other complaint is the limited amount of protein. I've ordered the L and XL Dac Biet (special) on different occasions and both servings offered very little meat compared to other shops. Needless to say, I won't be coming back as there are plenty of "decent" pho shops closer to my place of residence.
In addition, trying to find parking is hard enough, so you REALLY have to like this place. ;)