Pumpkin cheesecake is really good. But the to-go bakery orders get messed up every time i come here. I'm talking, for years. Always someone different. It's like they just don't care.
The last guy was completely apologetic, but not apologetic enough to get a manager to open the locked door after I discovered our strawberries for the strawberry cheesecake (you pay extra for them) were not in our bag. We were in the mall. The mall doors were locked, and we were trying to go back out the door we came in. He made me go outside around to their front door to bring me the strawberries. I'm glad some lady was coming out the mall door and held it for me to go back in, or I'd have had to walk all the way around the mall to my car in the cold w/o my coat or my family, who were way inside and I said I'd be right back.
People must like it despite the high prices, because it's usually packed and there's always a wait if we want to eat here. I've just had bad experiences getting the to-go bakery items.