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  • Maybe it's just because we've had such lacklustre dining experiences since arriving in Madison, but my husband and I both truly enjoyed our meal here tonight! It was super busy, but it's Friday, and we still only had to wait about five minutes for our table. The hostess and server were both really friendly. The server was busy, but as we sat down, she told us she'd be with us as soon as she could--and she was with us quickly, despite how busy her section was! She also kept up with refills and was very friendly. We also saw all the many tables get cleared very quickly and neatly. The kitchen staff who brought out our food was also friendly, and a manager stopped by to check on everything. So just on service alone, I'd give these guys four stars, since it was really good, especially considering how busy it was. But then there was the food. Now, I've not been to a Red Robin before, but I figured it was something like an Applebee's or similar. Going in to the restaurant, that's what I expected, and was surprised to see the prices were a -bit- more. However, when we got our food, it was significantly better. The food was delicious, hot, and our requests to leave off various things were followed perfectly. We both just had burgers, but we saw other things we'd love to come back and try. For a chain restaurant, I wasn't expecting much, and this place was outstanding. We'll definitely be going back.
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