I use to love this store until I met up with the store manager Derrick. First off they allow employees to put shoes in the back (not fair). Went to buy Jordan 5's for son next day of sale and all six pair were gone. Have been back weekly and suddenly a pair shows up before father's day. I ask if I can buy and get difference of 20% the next day. Mind you I missed 30% off because the employee's hide pairs in back of store. The manager, Derrick, said no. Mind you I have always done this, every retailer in USA allows you to take advantage of sale, or return an re-buy at the discounted price. He told me that if I return on the sale day that he would not allow me to re-purchase at discounted price! How do you forbid a customer from buying product you don't personally own? He is an unprofessional idiot who started yelling at me in the store. I had to calm down, realize that I'm arguing with this person who has zero customer service skill set over shoes.
I requested the DM information and he refused to give me that name too. I have since called Nike Corp to complain who have put this under investigation. It a shame that Nike employ's a manager who represents them horribly. Avoid Derrick at all costs is my advice to you.