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| - I made a quick trip here to get a tiara for the birthday girl before heading to her birthday dinner. I was planning to be in and out within 5 minutes, but that didn't go as planned. I chose the tiara with no problem because they didn't have a big selection for adults. I proceeded to the checkout counter, and this was where my patience was tested.
I was next in line while another woman was being checked out. She left to find another item that she could purchase. Fine, she couldn't be that long, right? Wrong! There were three workers there, so I asked the girl at the counter if anyone else could check me out. I had one item in hand, which could have easily been rung up and done within 2 minutes, max. Her response, "yes, he could, but he's busy with the balloons." Really? You couldn't ask him to quickly ring me up? Would I be taking him out of his helium filled wonderland?
I stood there for what seemed like forever, staring at all three, and they all stared back. No one did or said anything. Finally, one of them came to her senses and asked "are you ready to be checked out?" Uh, really? No, I was just standing here because I have nothing better to do with my time.
It might be time to hire people over the age of 15, because this kind of customer service will surely keep people away. If you have a lot of time to kill, and like staring contests, be my guest!
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