Wow...just ordered from here and the guy on the phone seriously needs to learn how to take an order properly. Never asked my name or confirmed my address. I even had to prompt him to ask what I wanted! I understand that they can pull it up by phone number from caller id...but you always confirm! People move, numbers are reassigned, etc., etc., etc. Get it together man...its not a hard job. I worked in a much busier full service Italian restaurant with delivery when I was in high school. I managed to expedite and take orders and did a million times better then this guy. Get your act together. He also got part of my order wrong...so good thing I made him repeat it back. Hopefully its right when it gets here!