I have ordered from here for a while and have never had a problem until the last two times. They give you these coupons and the last two times the driver has not taking it off and I always tip. I called to complain both times and they will not refund you your money all they say is next time you call I'll take it off which did not happen. The food is great to me and my kids love it but I can't order from an honest place who promotes discounts an never applies it but then forces the tip in you at the same time. If I dont mind tipping for a service if the service is done correctly... Never again!!