Took my Granddaughter here for a fun day of haircuts. I personally haven't had mine cut for almost 5 years. I know crazy, but I wear it pulled back in a pony tail and have just snipped off the ends myself. My Granddaughter and I had a great time and they didn't make me feel bad because I hadn't been to a hairdresser in 5 years. Hey, I like my grey/black hair. They were so gentle with her and with me. My Granddaughter said she loves the way it smells there. Thank you, I promise I won't wait so long until the next time and I love what you did with both of our hair. I would definitely recommend all of the people here.