I'm writing this while suffering from mild food poisoning:
The service there was terrible today when my wife and I went to get dinner. The cashier was rude when my wife asked to order her burger without certain toppings (nothing unreasonable). I ordered a chocolate shake, which they forgot to make. When we waited for them to make it, I saw that they used a blender that had been sitting out with whatever was blended in it before. The milk they used for the shake was also sitting out for who knows how long as well. When she handed me the shake, I walked out to my car without having it and threw it in the garbage. I only had a few bites of my chicken sandwich and it was stale and drenched in too much mayo. Assuming the mayo and chicken was sitting out like the blender, it's no surprise I now feel pretty ill.
We'll never be back and tell all of our friends that also live downtown to avoid Lenny's. Disgusting and disappointing.