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  • Busted package on an EXPENSIVE item, but our tracking ticket said it was delivered: GOOD. HORRIBLE customer service. The employee said "a new guy checked it in and he hasn't been trained yet and doesn't know what he's doing". Wait, what? What kind of negligence is that?!?! He was aloof, and didn't care at all to address our obvious concerns. We had 5 items in the back and he originally told us there was only one item in the back. When we showed him the reciept number didn't match he realized there HAD to be more items. We had to ask him to check again FIVE TIMES to get each package after he insisted there weren't any more. We left still missing one item because he wouldn't go recheck. When we asked who else we could talk to, another employee told us to "go yelp our complaint". WOOOOW. Never have I had such awful customer service and blatant disrespect when dealing with an obvious error on the employees part. Get it together guys! This NEW MANAGEMENT is subpar!
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