Last Sunday I was excited to finally try Matt's Big Breakfast. I walked in through what I thought was the front door and stood there feeling dumb for a few minutes before a woman walked up and asked if I was eating. I responded with yes and she proceeded to that there was a huge wait and stared at me waiting for my response. When I didn't offer one she reiterated "like a really long wait. Like 40 minutes" and waited agin for a response so I said okay. She responded again "like at least 10 people ahead of you." And again I said okay. At this point I was frustrated. She let out a sigh and said "okay well to check in with the hostess" and walked off without even pointing me in the right direction. I walked around for a minute or two but I couldn't find the hostess and was so upset I just left. I will be going to the Phoenix location to finally try Matt's Big Breakfast, which is upsetting since I work right next to this one.