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  • We went shopping recently for bridesmaid/groomsmaid dresses (almost the entire party is female) on a busy Saturday afternoon. As some of the wedding party drove in from out of town, the bride made an appointment weeks in advance. A few things: Some of the bridal party are curvy and/or very tall, so when the bride made the appointment, she asked if there were samples in plus sizes. She was told there were. When the five of us arrived (the bride and four maids), our consultant was with another appointment that had run over. That's fine. However, we never ended up seeing her! We were given the services of another sweet but slightly clueless attendant. Not only that, but the bride kept asking for samples in sizes over 10-12... and we never saw any. Both consultants kept saying that they would "get to it," but they never did! So two of us had to try on every dress because we were the only ones who could. What was the point of having people drive in to an appointment when there are no dresses to try on? In the end, we ended up tentatively choosing some dresses, but the bride has made the decision that we will actually purchase them elsewhere. As we were leaving, the store was closing and I heard several of the consultants upstairs LOUDLY arguing. There were still several customers in the store, so I found this to be highly unprofessional! I forgot something in the downstairs area (where all the bridesmaids dresses are kept), and when I went back the original consultant asked me to apologize to the bride for all that had transpired. I told her to tell her herself! To date that has not happened. As for the selection (of bridesmaids dresses), it is ok. Twice as many chiffon as satin choices. Our bride wanted the latter, so we actually didn't have much to choose from. They are renovating so at least currently, the bridesmaids section/dressing rooms are tiny and cramped. Because of the service (or lack thereof), we will not be returning.
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