I am absolutely in love with Whish products and have used the body butter, shave cream, and other products for a few years. I consider myself a pretty loyal client. When I was in the store, I told all this to the sales person. I wanted to try a face cream and asked if she could give me a sample, but she told me she didn't know if they had anymore sample containers. She didn't attempt to look for any. Almost all of the testers I tried were empty, so that's the reason I asked. Apparently I didn't look rich enough for her and she didn't think I was going to buy anything. At least that was the impression she gave me. I love these products, but more interaction and less apathy towards customers in the store would equate to higher sales.