Absolutely the worst service I've ever received. My 3 kids and I stopped here today. Line was pretty long but not horrible.
We ordered 2 sausage mcmuffins, 2 breakfast burritos, 2 plain mcdoubles and an iced coffee.
Paid and pulled to 2nd window. The guy said "we just dropped the hash browns in the fryer can you pull around front?" I informed him that we did not order hash browns and he said ok and closed the window. A few minutes later he comes back and says: "we are still waiting on your food can you pull around front?" No big deal right?
Wrong! 15 minutes later a lady comes out with 2 bags of food. She asks: "you had the hash browns...?" Nope. 5 minutes later a different lady comes out dressed like she may have been a manager. She actually had our food. But....no iced coffee. I informed her that we had been here for a half hour by this point. My receipt said 10:28 AM and it was now 10:55. She went back in and got the iced coffee. Took a few minutes but our order was complete! No apology. Not even a hint of a smile.
Needless to say they took the "fast" out of fast food. Over 30 minutes for 5 food items and 1 iced coffee. If they had the option for 0 stars this McDonald's deserved it. I'll be finding a different McDonald's or somewhere else when we need "fast food."