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  • Talk about not meeting your expectations! The peolpe over @ Capitol are a bunch of ignorant employees. Down to their dispact! They will never follow through on your emails, and they will not care for your property! I had a 50' plasma flat screen television deliever bye Capitol only to open it with a broken screen! The delivery wich was originally supposed to arrive on the 16th, was noted by Sams Club to arrive on the 20th because we were never told an exact date to expect just the usual 7-10 days riff. So now it ends up @ Capitol North American over the weekend because they are supposedly closed and come Monday (the day I take off) was told I had to make an appointment by the dispatch (who bye the way never responded to my emails confirming my delivery time & date) never even responded to the emails from Sams Club with all of our contact info to try and reschedule another delivery! So instead of it arriving on the 16th we get a broken television on the 21st! And the drivers who just dropped off the television, had me sign off, and ran off not even waitiing or helping me set up the 180lb television, ( which I feel they KNEW the television had fallen during delivery) made a stupid comment about how heavy the Sony Trinitrons are after watch me struggle with it! If I hadn't taken off on the 20th and had to go in late on the day of delivery I would have had the time to pursue a valid delivery! But overall, I warn thoese how might not know but if your merchandise goes to these people, I'd rent a u-haul and pick it up myself unless you want to go through the whole shipping process, because these morons don't want to be honest about dropping your shippment and damaging it! I worked in warehouses and dropped flat screen is supposed to be shipped back! No if ands or butts! They have the worst delivery drivers and dispatch people I have ever encountered!
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