I originally found them on Yelp by reviews. I was please with everything start to finish. Right from the start we walked in it was a clean nice smelling place. The staff was super friendly and very sweet to our little teacup Schnauzer. It was her first groom and they were really good at explaining all that would happen. They texted us when she was done right in the estimated time they gave us.My daughter's one request was that she wanted a little hair bow for the dog. I was expecting a tiny little hair bow to be stuck on her head and they were super sweet and made her a mega girly tulle bow and gave her a fancy collar with it. My kids were so excited she was treated well.She walked in a little shaky when we came in and by the time we picked her up she was playful with the other puppies that were there.