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  • I agree with the other reviewers. The Teppan was amazing - loved the food - that's why I even give this restaurant 2-stars. The service was atrocious. I was attending a birthday dinner with a large party which would not all fit into one Teppan table, so they put the overflow (3 people) into the adjoining Teppan table. Halfway through the meal they decided that they wanted to give that table to a bigger party so asked us (the overflow) to move to another, smaller table. Fine - we did that so we didn't look like jerks. But then they didn't like where I put my baby's car seat so asked me to move it out of the way. By then, I was getting a little irritated. But back to the service. The waitress was MIA the entire meal. Never took a drink order. Never received the sushi menu I asked for, had to go hunt one down myself. Then had to hunt down a pencil to mark the menu with. Never had a water refill. The only time I saw her was to give me my check. Then she has the audacity to add automatic gratuity onto my check which, honestly, really ticked me off since I was not planning on rewarding this waitress with a 'large' tip based on the fact that I happened to be with a large party. I am accustomed to tipping 18%-20% for good service. I have no problem doing so. However, when I get bad service, I don't reward it. And I was really ticked that she added gratuity herself, whether it be restaurant policy or not, I did not like that -- at all. Moreover, the restaurant is waaay too small for the amount of people and tables they're trying to cram into the small space. Everyone, including the servers were tripping over one another and after spending two hours there, I was totally over it and couldn't wait to get out. I will never go back, regardless of how yummy the Teppan was.
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