Been wanting to come here for years as it's a Phoenix insitution. First impression of the building and decor; "fire hazard". Made me feel uncomfortable right away like watching an episode of hoarders. But I get that some might find that "nostalgic", that's fine, moving on. Service was ok, nothing special. I find their menu confusing, took a while to figure out what is what. The bread tasted weird and the actual food was just nasty. I hate Olive Garden but I'd rather eat there any day of the week than come back to Spaghetti Factory! Seriously people!? Why the good reviews?! Crap from a can. Reheat and serve.