We had a very bad experience here and will never return. Terrible customer service, unacceptable wait times to be seated and then to wait for your food, mediocre food. What a bagel serves better food with a quarter of the wait time and it's more inexpensive. I ordered my eggs scrambled, when my food arrived the eggs were sunny side up, I sent it back, waited 20 minutes only to have someone from the kitchen come tell me they couldn't make that dish scrambled. Are you serious? Overall wait time was over an hour and we left without eating. This place is appalling.