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  • I think the technician was very professional and honest but the company's prices are completely ridiculous. To replace a $26 capacitor the company charged $191.00 + $89 service call. Diagnosis and repair took less than 40 minutes. That's $375/hr for labor!!!!!!!!!! UPDATE: During the repair the technician either disconnected the drainline and forgot to reattach or accidentally snagged something on it on the way out of the attic. The drain pain overfilled and flooded the attic collapsing the second floor ceiling. $2000 in damage and an emergency call to another HVAC company to remedy. The owner claimed that it was a faulty install 14 years ago and the drain line "just happened to work itself loose" within 24 hours of their technicians visit. Unbelievable. They eventually covered about 75% of the repair cost after repeated excuses and lots of time and frustration on my part. No such thing as "INTEGRITY" here.
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