Very friendly and professional staff. The inside is beautiful! Prices were very reasonable. My nails were shaped nicely (i.e. they weren't crooked like how other nail salons would shape them). Overall prep for nails was really good. I would say that the one thing that prevented me from giving Lux a five star would be the way my top coat was applied. The top coat didn't completely cover my nails. There were gaps where you can see my base colour. I would come back again, only I'll make sure that my top coat was applied properly next time.