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  • I came here because it was a recommendation from one of my good friends. She was shocked about my experience here. My first visit was just a simple xray, check up and cleaning. I was told I needed to get a crown and to fill some cavities. Dr. Frantz insisted that I needed a crown ASAP due to the cavity size and what not on my tooth. I wanted to give it some more thought. But I went ahead and made a second appointment to get my cavities filled. I do have to say I thought the the procedure went well for getting my cavities filled. But here's the downfall on the second visit. As I was leaving, I was expecting to pay for my copays for the filings. No problem, BUT I was also billed for a cleaning I had the 1st visit. Apparently it was not the typical normal cleaning by the hygienist. I told her, I was NOT aware or informed about that the cleaning they gave me on my 1st visit and that I was going to be billed more for it. So If you want to be billed WITHOUT giving verbal or written consent to the procedure they are going to do to you.. THIS IS THE PLACE. The receptionist could only give me a :shrug: and a half smile as a response. It wasn't the receptionist's fault. She was just doing her job. I have not replaced that tooth that needed a crown in 3 months. I've had no issues with that particular tooth and had 2 second opinions saying there was no urgency to replace my current tooth with a crown. So thanks Dr. Frantz for thanks for trying to scare me so I can give you more money.
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