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| - This is currently my third Mercedes Benz that I have leased from this location and there are no complaints.
From purchase, the staff is more than helpful and willing to work with you. I was going back and forth between the C300 and the CLK and they let me test drive both as many times as I needed to decide. Sandy Wolf and Steve Kaplan were awesome, helpful and their friendliness was a definite reason why I chose Mercedes over any other vehicle. I worked with Maxine in finance and she was awesome as well.
In service, my advisor for the past few years has always been Spencer Kaplan. He's able to schedule me in last minute if I need something done, the wait time is always what he says it is and he answers any questions I may have. If you decide to wait, the waiting lounge is great. Comfy chairs, clean, complimentary coffee, water, bagels, iced tea, donuts, etc. They offer newspapers, tv and plenty of working space if you have some work to catch up on.
All in all, this is a great location with a great staff and I have a feeling they've made me a lifelong customer.
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