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  • We came over to this place to get some food before our buffet and expected to not have any trouble getting ice cream... WAY WRONG. Note that we didn't actually go into the Bistro but the pastry shop open next door that served snacks. The date of visit was Tuesday, June 24th around 5pm vegas time. The reason for this one star review is due to the lack of service, attitude and follow up from a restaurant/bakery located in a world class casino and not to mention the lack of care of a quality product of the general manager who just gave me excuse after excuse for reasons why the service was justified. As the lady started to scoop my ice cream, I asked for a waffle cone. She acknowledged, but still proceeded to not give me a cone until the manager came in and I had to ask again but received rude facial expressions from both the manager and cashier. It was as if I had put a steaming pile of cow manure under their nose.... As we got up to the front to pay there was confusion and mass chaos as the cashiers were serving random people who walked up rather then serving the people like me who were in line. They had no idea how to use the cash register let alone how to count money... this is vegas people what the heck is going on?!?!?!?! The pistachio ice cream was sub-par at best, the buffett has better I do NOT recommend anyone to go to this place for a snack if they're waiting to get into the buffet, it's a waste of time and money and quite frankly it may kill any positive vibes you may have of a world class casino.
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