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| - Another Living Social fail. When will I learn? I purchased a 3 pack of dermalogica "facials", I'm putting facials in paranthesis because I'm baffled how they can call them that. My first experience I was met with a rude front desk person, she didn't even crack a smile or even try to pretend she liked her job. She was more concerned with the Real Housewives on the TV behind her. I had the same experience with her all 3 times I went there. They don't except tips on debit cards, so I had asked her for change, she made it a big deal. Anyways onto the esthetician, she was a nice girl, but I felt she was very inexperienced, I didn't feel like I had a facial, I felt like I had my face washed about 5 times, there was a lot of downtime, and then when she attempted to do extractions, she used her fingers with tissue paper. Now I've always been told it's not good to use your fingers? And she hurt! I had tears. Also, when she put the bright lamp over my face, she didnt even cover my eyes, it was pretty much like a flashlight in my eyeballs. She was really rough as well, I'm no delicate flower, but I want to feel relaxed when I'm getting pampered. It was almost like getting spit washed by your mother. This med spa is an extension if you will of the pain clinic next door, so when you call for an appt, that's who answers. I suggest the physician that is the medical director of this med spa either stick with his pain clinic or tighten up the staff in the med spa.
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