Instead of our usual family meal we opted to try two ultimate double chicken bowls. The bowls look similar to the photo but lacked cabbage, shredded jack cheese, and the pico de gallo salsa. One we "upgraded" for shrimp. The upgrade cost yielded six shrimp in a separate cup. Handed the cashier a $5 off flyer coupon but she and the manager were not able to make the register take that amount off. They gave up trying and deducted only $2.99. Staff seem indifferent in their work. The "tell us about us" survey resulted in no feedback. The lesson for this location seems to be check your order and receipt before leaving or try another location.