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  • Food was okay, but overpriced, especially for the subpar service. After an okay past dining experience at this location, we opted to meet out of town family here. I called ahead and made a reservation (which they do for parties of 6 or more) we arrived at our designated time, yet still had to wait almost 15 minutes to be seated. The entire reason we called ahead is because we had 3 small children with us, that had just spent 5 hours in a car, and we wanted to minimize antsyness. Once we were finally seated it took long enough for our server to take our drink order that we had all decided on our entrees. We ordered our drinks, appetizer and entrees at the same time. Again a long wait for our drinks. We were not given silverware upon seating, and in anticipation of our meals arriving we asked our server for them twice. When they didn't arrive (or even mentioned) on her next pass by I asked a passing server if he could have her bring them by. she didn't. The manager brought out appetizer out over 40 minutes after ordering it. I asked him for silver ware, which finally arrived. Within 2 minutes of the appetizer, our food arrived. The whole point of the appetizer is for everyone to snack on while waiting for the food, and at this point there was no reason for it as our food had arrived. When the food did arrive, half the meals came first, and then 2 came out 5 minutes later. I understand having to run back and grab the rest, but that is a really long gap when serving a party seated together. My husband's food was poorly cooked, and the wrong cut of meat, and the rest of the food was just okay, nothing to write home about. Once we had our food, the server didn't check on us until about 10 minutes after we had finished eating, and then another 10 minutes to get our check. We were in the restaurant over 1hr 45 minutes. Having made a reservation, and having 3 children under the age of 5, spending that long in a restaurant was almost unbearable. I'm usually more patient but when dining with children there is less margin for error. And honestly this experience was just outrageously wrong. The manager did compensate us some for the poor service, but it was too little too late. I won't be rushing back here anytime soon, and will probably be on my last choice list.
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