I brought my dog there for a grooming a few months ago. I warned the owner that the dog did not like the dryer. When I returned the owner told me my dog gave his groomer a difficult time. Fair enough, but he went the extra mile by telling me that "some people don't raise good dogs" and that I should ask the vet for something to relax my dog and charge me $10 extra. I was apologetic that my dog reacted this way, but the owner was totally rude. I would never bring my dog back there.