My husband finally decided to get rid of his 2002 4Runner for a more efficient vehicle for running around town. We were met as we arrived by Liz who asked how she could help. My husband said he was looking for something affordable and fuel efficient that was not the size of a roller skate. Liz was totally professional and absolutely NOT hard sell. We looked at a few cars and colors and ended up with a red Corolla. Having owned Toyota's for over 20 years my husband was still impressed with the performance and handling of the car. Working with Liz was a total joy and I'm sure when we decide to replace our other 2003 SUV we will be back looking for Liz to do the deal.