Pretty standard for a Cici's. The staff was courteous, but it almost seemed as though they may have been under-staffed during my visit. When i got there, I think there were maybe e other tables, but during my visit they picked up and it became pretty busy. There was a manager on site, a girl working the register, one more person in the kitchen and a bus boy/runner. When the larger numbers hit, you could tell.
The food was pretty good. Comparable to other locations. The bacon ranch salad, though, was not as crisp as it should have been and was pretty wilty and soft while eating.
Overall, it's a good place, they just need to work on their staffing and ensuring they check their food quality on a regular basis.