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  • I hate having to come back and give a bad review after raving about how much I loved a place. But in one visit Paulene's Nails took me from a happy return customer to never wanting to step foot in the place again. Long story short, we made appointments for a specific time as it was a birthday and we had dinner plans. They obviously either overbooked or took too many walk in customers. The tech was rude about it and continued to insist we could get in for our appointments and done by a certain time only to do one part of a manicure then go to someone else. We were there for hours. The quality wasn't even good and the customer service was horrible. Not the relaxing atmosphere it used to be. I believe it was under new management. We won't be back.
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