Mediocre - not the worst and not the best. Okay for the burbs but would be a solid 2 or maybe a 1.5 if it were in Toronto, but since there is no competition in Ajax I would give it a 3. Its clean and popular / busy - the pricepoint is out of synch in my opinion and priced a bit on the high-side of the pricing scale. I should knock off a point for that but I didn't. Always busy so there is definitely a need for more Pho places in the area...I guess Pho Metro has the market cornered here so it can give mediocre meh Pho at overpriced costs and still succeed in their business model. I don't go too often but if you need a Pho fix and in the Ajax area its worth a shot (just don't expect anything phenomenal its Meh+ at best)