Are you from the East Coast? Go here. Dark brothed wonton soup with pork wontons, not chicken soup with veggies. Lo mein with flavor and sauce instead of parboiled noodles.
I can't speak for people who like/expect West Coast chinese, but this place is a godsend for those of us who moved here and wondered what was wrong with the soup, what cornflower was, why we got spring rolls when we ordered eggrolls, or why there are no crunchy noodles in the chow mein. :)
I expect most of the negative reviews come from people not knowing that the dishes here are very East Coast in style and came expecting West Coast american chinese and thought it was all just done poorly.
Not that you know me, but I rarely make the time to review anything unless its just that good that someone else like me who assumes all reviews are paid fakes should take notice :)