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| - Of all the places in Phoenix where you can get "European" style furniture, this is perhaps the only chain that lives up to the expectation. You're not just getting European style, the furniture is actually made in Europe, with many lines from (gasp) Denmark and some other Italian imports.
For me, it started out with finding a dinning room table and chairs and spiraled out from there. The staff has been super friendly and always willing to go the extra mile on all my purchases there, whether I was spending big or small. Case in point, we were looking for some items from the Skovby line, a Danish furniture company that they carry in the store and from which we've bought other items in the past. Even though it wasn't something they normally carry, on multiple occasions, we've been able to special order.
Just to be clear, this stuff is high end, made to order and shipped from Denmark to the US and then delivered by truck. It took us months to get some of it in, but it was absolutely worth it for genuine Danish cherry wood and to complete our matching sets. They could have easily told us that they were limited to what was in stock in the warehouse and the store itself, but we've never once had an issue placing custom orders.
Also, if you're lucky enough to catch it, they have an annual event/sale where they provide genuine Danish pastries (trucked up from a Danish bakery in Tucson, run by a real Dane!) to their customers. It's always fun to head out for the pastries and scope out any new items in the store. Even if I'm not in the market for anything at the moment, there's usually something that will catch my eye, even if it's just a candle holder or a decorative bowl.
Bar none, this is the best furniture store I've ever been to and by miles the best service I've ever gotten. I shudder to think about how much money I've spent in this place, but they definitely earned it. I could not be happier with authentic European furniture and I could not ask for more from the store.
I will continue to do business with them and I urge anyone interested in European furniture to look here for the real deal. It's not cheap, not by a long shot, but you get what you pay for, and that includes the amazing service that this store provides.
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