We went for the first time yesterday. The staff were super friendly and had smiles all around. The place was busy for a reason. Had the hook and ladder sub and it was just delicious and it was packed, It came with a deli style pickle on the side ( nice touch ). The subs here are quite different than the other guys. My plan is to eventually try everything on the menu as it all looks delicious. I'm happy i live close as I'm going to be a regular here.